tag:bosbec.statuspage.io,2005:/historyBosbec Status - Incident History2024-03-29T07:55:53ZBosbectag:bosbec.statuspage.io,2005:Incident/202315342024-03-13T08:54:05Z2024-03-13T08:54:05ZDelivery issues - Sweden<p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>08:54</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>08:00</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'>13</var>, <var data-var='time'>07:36</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating delivery issues to the Swedish operator Tele2.</p>tag:bosbec.statuspage.io,2005:Incident/201246642024-03-01T07:50:18Z2024-03-01T07:50:19ZBosbec Feed verifications currently stopped<p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>07:50</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Mar <var data-var='date'> 1</var>, <var data-var='time'>07:23</var> UTC</small><br><strong>Identified</strong> - We have identified an issue requiring us to stop verifications for Bosbec Feed temporarily. We are working on a fix and will open it as soon as possible.</p>tag:bosbec.statuspage.io,2005:Incident/200791802024-02-26T15:55:42Z2024-02-26T15:55:42ZSlow workflow executions<p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>15:55</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>15:19</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Feb <var data-var='date'>26</var>, <var data-var='time'>14:35</var> UTC</small><br><strong>Investigating</strong> - We are investigating an issue that is causing more performance-demanding workflow executions to not get processed.</p>tag:bosbec.statuspage.io,2005:Incident/199727862024-02-13T09:16:50Z2024-02-13T09:16:51ZSMS Delivery Telenor<p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>09:16</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>07:46</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented, and we now see messages delivered to Telenor users as usual.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>07:16</var> UTC</small><br><strong>Update</strong> - We have moved the Telenor traffic to an alternative route, and SMS are now being delivered with a delay. We are working on a more permanent fix.</p><p><small>Feb <var data-var='date'>13</var>, <var data-var='time'>07:01</var> UTC</small><br><strong>Identified</strong> - We are currently experiencing issues with SMS delivery to Telenor in Sweden. Messages are being queued.<br /><br />We are in contact with the Telenor team and are working on a fix.</p>tag:bosbec.statuspage.io,2005:Incident/193673912023-12-07T17:57:47Z2023-12-07T17:57:48ZSlow workflow processing<p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>17:57</var> UTC</small><br><strong>Resolved</strong> - The incident was resolved.<br />Workflow logs may still be delayed before being displayed in workflow-builder.<br />This will catch up during the next few hours.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>15:07</var> UTC</small><br><strong>Update</strong> - We have stopped the processes causing the issues and now see fast executions again. The currently delayed executions will be processed in batches, but workflow executions started from this time forward will be handled as usual.</p><p><small>Dec <var data-var='date'> 7</var>, <var data-var='time'>14:29</var> UTC</small><br><strong>Monitoring</strong> - We are currently experiencing slow workflow executions in some processes.</p>tag:bosbec.statuspage.io,2005:Incident/192086902023-11-24T10:59:20Z2023-11-24T10:59:21ZRejected messages<p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>10:59</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>09:40</var> UTC</small><br><strong>Monitoring</strong> - The issue appears to have been related to an external system, and a fix has been implemented. We can see an improved delivery rate and we continue to monitor the situation.</p><p><small>Nov <var data-var='date'>24</var>, <var data-var='time'>08:40</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating many SMS being rejected by specific operators in Sweden.</p>tag:bosbec.statuspage.io,2005:Incident/191928022023-11-22T14:14:59Z2023-11-22T14:15:01ZIssues with delivery of SMS<p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>14:14</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>09:58</var> UTC</small><br><strong>Monitoring</strong> - The default route appears to be working again, and SMS are being sent as usual. However, delayed delivery reports are still being processed, so the message history may still show delayed delivery statuses for a while longer.<br /><br />We are monitoring the results.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>08:55</var> UTC</small><br><strong>Update</strong> - We have moved the traffic to an alternative route and we are now seeing messages getting delivered, albeit delayed. We continue to investigate the issue.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>08:34</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>07:16</var> UTC</small><br><strong>Update</strong> - The issue appears to be isolated to Sweden and some operators. We continue to investigate the issue.</p><p><small>Nov <var data-var='date'>22</var>, <var data-var='time'>06:56</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:bosbec.statuspage.io,2005:Incident/190084182023-11-03T10:05:12Z2023-11-03T10:05:13ZIssue with FTP<p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>10:05</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Nov <var data-var='date'> 3</var>, <var data-var='time'>09:01</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing connections to our FTPs to time out.</p>tag:bosbec.statuspage.io,2005:Incident/189087322023-10-24T14:22:17Z2023-10-24T14:22:17ZIncoming SMS<p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>14:22</var> UTC</small><br><strong>Resolved</strong> - We've received confirmation from multiple providers that the issue has been resolved. We can also confirm that our tests have been successful.<br /><br />Please reach out to us if any issues persist!</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>14:12</var> UTC</small><br><strong>Monitoring</strong> - We are still waiting for an update from our providers, but we are seeing messages starting to be processed now. We will continue to monitor the situation.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>11:18</var> UTC</small><br><strong>Update</strong> - Our provider has confirmed that the issue lies with the provider of the incoming numbers. They are aware of the problem and are actively working on resolving it.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>07:12</var> UTC</small><br><strong>Update</strong> - It appears that a system outside our platform causes the issue, but we continue to investigate the issue.</p><p><small>Oct <var data-var='date'>24</var>, <var data-var='time'>06:24</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing incoming SMS not to be processed.</p>tag:bosbec.statuspage.io,2005:Incident/188228942023-10-17T12:24:18Z2023-10-17T12:24:19ZSlow workflows<p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>12:24</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>07:43</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>07:33</var> UTC</small><br><strong>Update</strong> - The implementation of a fix is taking longer than we had hoped, but we continue to work on the issue.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>06:59</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Oct <var data-var='date'>17</var>, <var data-var='time'>06:18</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing workflow executions to be slow.</p>tag:bosbec.statuspage.io,2005:Incident/187065262023-10-06T13:40:50Z2023-10-06T13:40:51ZMessage history not listed<p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>13:40</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>11:16</var> UTC</small><br><strong>Identified</strong> - A fix intended to make the system responsible for making message history available in the UI faster has been implemented. It is currently working on the missing history, but we expect it to take some time before all message history is available.</p><p><small>Oct <var data-var='date'> 6</var>, <var data-var='time'>08:54</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing message history from 2023-10-05 15:33 UTC not to be shown in the user interfaces.</p>tag:bosbec.statuspage.io,2005:Incident/186656762023-10-02T13:32:16Z2023-10-02T13:32:16ZDelayed messages<p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>13:32</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>12:00</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Oct <var data-var='date'> 2</var>, <var data-var='time'>11:59</var> UTC</small><br><strong>Identified</strong> - We have identified an issue causing message delivery delays. We are currently working on implementing a fix.</p>tag:bosbec.statuspage.io,2005:Incident/184682462023-09-11T11:45:38Z2023-09-11T11:45:38ZLogin Bosbec Feed<p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>11:45</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>11:39</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue affecting logins to the Bosbec Feed app.</p>tag:bosbec.statuspage.io,2005:Incident/183827532023-09-04T13:07:16Z2023-09-04T13:07:16ZDelayed messages<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>13:07</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>13:03</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>12:47</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue affecting some messages sent to Sweden. These messages are currently being queued while we try to resolve the issue.</p>tag:bosbec.statuspage.io,2005:Incident/183325062023-09-01T11:42:34Z2023-09-01T11:42:34ZPlatform issues<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>11:42</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>12:21</var> UTC</small><br><strong>Monitoring</strong> - The systems have remained stable since we stopped the suspected process, and we continue to monitor the situation and investigate the root cause.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>11:13</var> UTC</small><br><strong>Identified</strong> - We believe we have identified the process causing the issue and have stopped it. The systems are currently stable, but we continue to investigate the root cause.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>10:06</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>09:40</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate the issue, but the systems are currently operational.</p><p><small>Aug <var data-var='date'>31</var>, <var data-var='time'>09:06</var> UTC</small><br><strong>Investigating</strong> - We are investigating an issue causing partial outages on the platform.</p>tag:bosbec.statuspage.io,2005:Incident/183458822023-09-01T08:08:51Z2023-09-01T08:08:51ZFile list<p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>08:08</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 1</var>, <var data-var='time'>07:57</var> UTC</small><br><strong>Investigating</strong> - The file service lists are currently not showing any files. The files still exist but are not listed.</p>tag:bosbec.statuspage.io,2005:Incident/183203572023-08-30T15:45:01Z2023-08-30T15:45:01ZSlow APIs<p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>15:45</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>13:33</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>13:04</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>12:54</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Aug <var data-var='date'>30</var>, <var data-var='time'>12:41</var> UTC</small><br><strong>Identified</strong> - We have identified an issue causing the APIs, and the service as a whole, to be running slowly. We are working to resolve the issue as soon as possible.</p>tag:bosbec.statuspage.io,2005:Incident/179549792023-07-25T20:34:39Z2023-07-25T20:34:39ZDelayed email delivery<p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>20:34</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>13:13</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>13:13</var> UTC</small><br><strong>Monitoring</strong> - The new filter rule seems to be working. We continue to monitor.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>13:08</var> UTC</small><br><strong>Identified</strong> - We are seeing large amounts of emails that are filling up our email queues. We have isolated the sender and are implementing filter rules. This should prevent more messages from affecting the platform.</p><p><small>Jul <var data-var='date'>25</var>, <var data-var='time'>12:39</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:bosbec.statuspage.io,2005:Incident/172637072023-05-16T08:24:18Z2023-05-16T08:24:19ZDelayed email processes<p><small>May <var data-var='date'>16</var>, <var data-var='time'>08:24</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>16</var>, <var data-var='time'>08:03</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented, and queued messages are currently being processed. We are monitoring the results.</p><p><small>May <var data-var='date'>16</var>, <var data-var='time'>07:49</var> UTC</small><br><strong>Identified</strong> - We have identified an issue affecting one of our email servers handling incoming emails. Some processes may have been stopped since yesterday and will be processed shortly.</p>tag:bosbec.statuspage.io,2005:Incident/172543112023-05-15T13:57:46Z2023-05-15T13:57:47ZSlow interfaces<p><small>May <var data-var='date'>15</var>, <var data-var='time'>13:57</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>15</var>, <var data-var='time'>13:08</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>15</var>, <var data-var='time'>12:25</var> UTC</small><br><strong>Update</strong> - The issue appears to be related to a faulty search index. Processes are started but will be delayed. We are currently working on a solution to the issue.</p><p><small>May <var data-var='date'>15</var>, <var data-var='time'>12:18</var> UTC</small><br><strong>Identified</strong> - We are investigating an issue causing some queries to the Bosbec Admin interface to be slow.</p>tag:bosbec.statuspage.io,2005:Incident/172278512023-05-12T12:28:53Z2023-05-12T12:28:54ZIncoming emails delayed<p><small>May <var data-var='date'>12</var>, <var data-var='time'>12:28</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>11:48</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>May <var data-var='date'>12</var>, <var data-var='time'>11:32</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue causing some incoming emails not to be processed.</p>tag:bosbec.statuspage.io,2005:Incident/172036682023-05-10T07:31:38Z2023-05-10T07:31:40ZDelays in incoming SMS<p><small>May <var data-var='date'>10</var>, <var data-var='time'>07:31</var> UTC</small><br><strong>Resolved</strong> - A server became unresponsive. The issue has been resolved, and we are now seeing incoming SMS being delivered in a timely manner.</p><p><small>May <var data-var='date'>10</var>, <var data-var='time'>06:52</var> UTC</small><br><strong>Investigating</strong> - We are currently experiencing delays in incoming SMS for some long numbers. We are investigating the issue.</p>tag:bosbec.statuspage.io,2005:Incident/171178012023-05-02T14:18:49Z2023-05-02T14:18:49ZDelivery issues - SMS Sweden<p><small>May <var data-var='date'> 2</var>, <var data-var='time'>14:18</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>11:37</var> UTC</small><br><strong>Monitoring</strong> - We have changed the connection behavior to address an issue caused by slow acknowledgment statuses from the operators. We are now seeing a normal delivery rate again. If you face any continued issues, please let us know at support@bosbec.com.</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>09:35</var> UTC</small><br><strong>Update</strong> - We continue to investigate the issue, but it appears to be related to the connections to some operators in Sweden.</p><p><small>May <var data-var='date'> 2</var>, <var data-var='time'>08:13</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating delivery issues with SMS to Sweden.</p>tag:bosbec.statuspage.io,2005:Incident/169691372023-04-26T11:18:39Z2023-04-26T11:18:39ZDelays on 71350<p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>11:18</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>07:14</var> UTC</small><br><strong>Monitoring</strong> - We have been able to reestablish the connection without action on our end. The issue appears to be resolved, but we'll continue to monitor the situation.</p><p><small>Apr <var data-var='date'>26</var>, <var data-var='time'>06:27</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating delays in incoming messages to the shortcode 71350.</p>tag:bosbec.statuspage.io,2005:Incident/163749022023-03-07T13:16:46Z2023-03-07T13:17:05ZRemote HTTP Request<p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>13:16</var> UTC</small><br><strong>Resolved</strong> - The job was not working as intended between 10:16 and 12:59 UTC. The faulty executions will be repaired and continued.<br /><br />The issue has now been resolved.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>13:05</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Mar <var data-var='date'> 7</var>, <var data-var='time'>12:57</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating an issue affecting the job "Remote HTTP Request". The job does not appear to execute properly and may result in stopped workflow executions.</p>